Arthur Stern

• Grew the agency from zero to $8M in annual revenue at 15–20% margins and a team that peaked near 80 people.
• Owned senior enterprise relationships, including with a $1.5T asset manager, scoping engagements from discovery through expansion and producing 1+ year tenures against an industry norm of 3 to 4 months.
• Led a restructuring that cut operating costs by 40% while retaining 80–90% of revenue, redirecting the business around a 30-person core focused on enterprise accounts.
• Built the operating system from scratch: hiring bar, performance frameworks, development tracks, and management cadences. Recruited senior leadership, including the Chief Strategy Officer, now CEO.
• Drove internal AI adoption, evaluating and deploying tooling into live client delivery workflows and managing the change on the team side.

• Owned strategy for the Brokerage division on the Emerging Products team: GTM, sales pipeline, customer-facing negotiations, and product partnership.
• Built the QBR reporting and analytics infrastructure for 10+ enterprise brokerage customers, turning usage data into the business case that drove renewals and account growth.
• Led Mexico market expansion following the Transplace acquisition, integrating Uber Freight's offering into Transplace's workflow and unlocking $7.5M/month in incremental revenue via the Market Access product.

• Promoted into Carrier Operations to lead Large Fleet strategy alongside Business Development, Product, and Operations, building the operational structure and supporting product development for Committed Capacity, from zero to a ~$180M run rate.
• Onboarded large fleets onto Uber Freight's Web Portal and Carrier API, working directly with operators to fit the tooling to how they already ran dispatch.
• Drove delivery of those products across engineering, ops, and BD, running a bi-weekly forum of 20+ stakeholders to keep the roadmap aligned with what customers actually needed.

• Managed a book of 25+ carriers ranging from 1 to 600 trucks and led strategic projects for the team, including GRP, a weekly program guaranteeing fixed revenue to drivers.
• Built tooling on the side until the team created an analyst role for me, turning rep workflows I had run myself into dozens of SQL and Python dashboards used daily by a 200+ person team to track pipeline, booking, and coverage.

B.B.A. in Business Strategy, Minor in Entrepreneurship