Arthur Stern

San Francisco, CA  |  artystern@gmail.com  |  (404) 372-0474

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Summary

Operator and co-founder with nearly a decade of experience building and scaling companies in high-growth environments. Generalist background spanning go-to-market strategy, operations, hiring, and client leadership — most recently scaling a marketing agency from zero to $8M in revenue and 90+ employees serving top-tier enterprise and crypto clients. Looking to bring operating experience to a Chief of Staff or leadership role at a growth-stage company.

Experience

SCRIB3 San Francisco, CA
Board Member & Advisor May 2026 – Present
Co-Founder & COO Oct 2022 – May 2026
  • Co-founded a marketing and communications agency for top-tier crypto and fintech clients. Scaled from zero to 90+ FTEs and $8M in annual revenue at 15–20% margins.
  • Built the company's operating system from scratch: hiring bar, culture program, performance evaluation frameworks, professional development tracks, and management cadences.
  • Scaled to ~100 people in the first 18 months, then deliberately consolidated to a 40-person team focused on enterprise accounts. Retained 80–90% of revenue while increasing project quality and team caliber.
  • Won and led accounts with Franklin Templeton, Solana, Avalanche, Polygon, and Canton. Differentiated from white-label competitors through custom programs and longer sales cycles that produced 1.5+ year client tenures versus an industry norm of 3–4 months.
  • Recruited and onboarded senior leadership, including the Chief Strategy Officer (now CEO), enabling the agency to compete against decades-old traditional firms for enterprise mandates.
  • Directly managed the accounts and operations teams through their first 2+ years before promoting internally and handing off to specialist leaders.
  • Launched and scaled three service lines — Creative (brand identity, campaigns), PR/Relations (Tier-1 media, podcasts, op-eds), and Digital (social, community, KOL management) — into a fully integrated agency offering.
Uber Freight Chicago, IL
Senior Strategy & Planning Associate Aug 2020 – Apr 2022
  • Owned strategy for the Brokerage division on the Emerging Products team — GtM, sales pipeline, customer-facing negotiations, and product partnership.
  • Built and executed the GtM plan that grew the brokerage customer segment to $100M+ in annual revenue.
  • Led Mexico market expansion following the Transplace acquisition, integrating Uber Freight's offering into Transplace's workflow and unlocking $7.5M/month in incremental revenue via the Market Access product.
  • Built QBR reporting and ongoing analytics infrastructure for 10+ enterprise brokerage customers.
  • Defined the strategy and early product requirements for a new horizontal SaaS product for shippers and brokers.
Senior Business Analyst Feb 2020 – Aug 2020
  • Led Large Fleet strategy alongside Business Development, Product, and Operations; built the operational structure for the Committed Capacity product (~$180M run rate by 2022).
  • Drove enterprise sales engagements that converted large fleets onto Uber Freight's carrier products (Web Portal, Carrier API).
  • Built reporting dashboards in SQL and Python, used daily by a 200+ person team to drive transparency and efficiency.
Usit Atlanta, GA
Co-Founder & CEO Oct 2015 – May 2017
  • Co-founded and ran an on-demand babysitting marketplace connecting vetted college students with parents; operated across Atlanta, Tampa, and several Georgia metros. Owned finance, legal, marketing, and operations.

Education

Emory University — Goizueta Business School May 2017

B.B.A. in Business Strategy, Minor in Entrepreneurship